§ SUPPORT

Need a hand? Let's fix it.

Every app I ship comes with direct support — no ticket queues, no chatbots. Write me, and the person who wrote the code is the one writing back.

01 / EMAIL

Contact me directly.

support@mugenapps.io

Typical reply: ~8 hours · Always within 2 business days

02 / WHAT TO INCLUDE

Help me help you.

Including a few details in your first email lets me resolve your issue faster — often in a single reply.

App name & version

Device model (e.g. iPhone 15, Galaxy S24)

iOS or Android version

Steps to reproduce the issue

Screenshot or screen recording if possible

Common questions.

If the answer isn't here, email me and I'll add it — genuinely.

I have a bug to report — how fast will you respond?

Usually within 24 hours, almost always the same business day. The person replying is the person who wrote the code — you won't be bounced through a ticketing system.

Do you take feature requests?

My app crashes or data went missing. What info helps?

Do you collect crash reports or analytics?

I'd like to work together on a client project.

Where do I find Privacy Policy and Terms?